Where Misery Impacts Your Bottom Line
Evidence in a recent Gallup study suggests that miserable staff members may be having an impact on your bottom line. Most businesses measure success with numbers like profit, loss, staff retention and productivity, but the most important factors may be lurking under these numbers. An unhappy employee isn’t thinking about how to grow your business, retain your clients or find a more efficient way to do their work. They are also unlikely to be committed to furthering your mission. Part of assuring financial success is making sure that employees are happy. Companies like Zappos or Southwest have proven that happy employees translate to higher profits and loyalty. Increasing profitability may be as easy as asking your staff if they are happy, if not, find out what you can do to change it. It might be the most profitable decision you’ve ever made.